Many Hong Kong families hire a foreign domestic helper through employment agencies. However, according to the latest survey released by the Consumer Council (Issue 594 of Choice Magazine), complaints related to foreign domestic helper agency services continue to increase. Many cases involve misleading services, refund disputes, and other problems that employers should pay attention to.

In Hong Kong, the Labour Department updates an annual blacklist of employment agencies for foreign domestic workers, helping the public identify agencies issued warnings. With varied agency quality, caution is advised when hiring. We'll share common warnings from the latest 2024 list to highlight associated risks.